Your privacy matters to us. This Privacy Policy explains what information Tripai collects, how we use it, and the choices you have. If you have any questions, please contact us.

Information we collect

• Information you provide: name, email, and message content when you submit forms (e.g., the contact form).
• Usage data: pages visited, features used, and interactions to help us improve the product.
• Device and technical data: browser type, operating system, and approximate location derived from IP (where permitted).
• Cookies and similar technologies: used for essential functionality, preferences, and analytics.

How we use your information

• Provide, maintain, and improve Tripai.
• Respond to inquiries and offer support.
• Personalize content and features.
• Monitor usage, troubleshoot, and enhance security.
• Comply with legal obligations and enforce our terms.

Legal bases (EEA/UK users)

We process personal data based on: (i) contract necessity, (ii) legitimate interests (e.g., product improvement and security), (iii) consent (where required), and (iv) legal obligations.

Sharing your information

• Service providers: we may share data with vendors that help us operate Tripai (e.g., analytics, email delivery, infrastructure). They access data only to perform services for us and under appropriate safeguards.
• Legal reasons: to comply with law, respond to legal requests, or protect rights, property, or safety.
• Business transfers: in the event of a merger, acquisition, or asset sale, data may be transferred as part of that transaction.

Cookies and analytics

We use cookies and similar technologies to run the site and understand usage. You can control cookies through your browser settings. Blocking some cookies may impact site functionality.

Data retention

We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize the data.

Security

We use reasonable administrative, technical, and organizational measures to protect your data. No system is 100% secure; please use strong passwords and keep them confidential.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. Where processing is based on consent, you can withdraw consent at any time. To exercise rights, contact us.

International transfers

If we transfer your data internationally, we apply appropriate safeguards (such as standard contractual clauses) as required by applicable law.

Children’s privacy

Tripai is not directed to children under the age of 13 (or the age required by your jurisdiction). We do not knowingly collect personal data from children.

Changes to this policy

We may update this Policy from time to time. We will post the updated version here and revise the effective date above. Material changes may be communicated by additional notice.

Contact us

Questions about this Policy or your data? Contact us and we’ll be happy to help.

This Privacy Policy is provided for transparency and does not constitute legal advice.